Terms & Conditions
Please read these terms and conditions carefully before using our services. By accessing or using Thrive360AI, you agree to be bound by these terms.
1 · Introduction
Welcome to Cora, operated by Thrive360AI ("Company," "we," "our," or "us"). By purchasing, subscribing to, or using our app, you agree to these Terms and Conditions ("Terms"). Please read them carefully.
These Terms contain the entire agreement between you and Thrive360AI regarding access to or use of the Services and supersede any prior or contemporaneous agreements, communications, or understandings.
Cora is intended for supportive conversations and general mental health information only. It is not a replacement for professional therapy or medical care. If you are experiencing a mental health crisis, please contact a qualified healthcare professional or emergency services immediately.
2 · Eligibility
The Cora app is available to users aged 13 and above. By using the app, you confirm that you are at least 13 years old. If you are under 18, you must have parental or legal guardian consent to use the app and make purchases.
3 · User responsibilities
Users must ensure that account information is accurate and up to date. Unauthorized use of another person's account is prohibited.
Thrive360AI is not responsible for any emotional, psychological, or physical harm resulting from the use of Cora. Users are solely responsible for monitoring and responding to their own needs, including seeking professional help in emergencies.
You agree not to use the app for emergency communication. No personal data collected by AI features will be used for re-training or development of AI models.
4 · Parental control & child safety
Parents or legal guardians are responsible for monitoring their child's use of the Cora app. We do not knowingly collect personal data from users under 13. If we become aware that a child under 13 has provided personal information, we will take steps to remove it.
5 · Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the app after changes indicates acceptance of the new Terms. If substantial changes affecting user rights, legal compliance, or AI disclosures occur, users will be notified in the app or via email prior to implementation.
6 · Compliance statement
All Cora services are delivered in compliance with HIPAA, federal and state laws for AI in healthcare, and industry standards for data privacy and security.
7 · Disclaimer
a. Cora is a structured digital wellness tool. Cora provides structured exercises, journaling, reflection prompts, and other tools to support patients between therapy sessions. b. Cora is not a therapist and does not provide therapy, counseling, diagnosis, or treatment. c. Cora is not a substitute for care from a licensed provider. Users should direct all clinical questions to their treating provider. d. Cora does not provide medical advice or clinical recommendations. e. CORA IS NOT A CRISIS OR EMERGENCY SERVICE. IF YOU ARE IN CRISIS OR EXPERIENCING A MEDICAL EMERGENCY, CALL OR TEXT 988 (SUICIDE AND CRISIS LIFELINE) OR CALL 911 IMMEDIATELY.